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Return procedure (RMA)

We are sorry to read your product does not function as expected (anymore)! In order to process your return as quickly and efficiently as possible, we would like to ask you to fill in the form below as detailed as possible. You will receive a confirmation of your registration including RMA number by e-mail. Provided with this RMA number, you may return the products to us at the address of your selected location.

We would like to point out that if the offered product turns out not to be defective, or is defective outside the warranty conditions, we will charge the costs for this RMA with a contribution for the investigation, handling and administration. This will be at least 30% of the purchase value with a maximum of €350.